Where conversations about health intelligence begin
Getting in touch shouldn't feel transactional. If you're thinking about how AI might fit into clinical practice, whether that's a specific challenge or just early curiosity, this space exists to start that dialogue without the usual pressure or corporate scripts.
Research partnerships and institutional dialogue
Healthcare institutions exploring structured collaboration around diagnostic intelligence often start here. We work with research teams, hospital innovation units, and clinical departments thinking through implementation that doesn't disrupt existing workflows.
These conversations typically stretch across months — not because anyone's slow, but because meaningful integration takes careful consideration of regulatory frameworks, staff training rhythms, and patient data governance.
Technical inquiries and developer access
If you're building tools that intersect with clinical AI, need API documentation that actually makes sense, or want to understand how our models handle edge cases in medical imaging — this pathway makes more sense.
We've found that technical conversations benefit from direct exchanges rather than filtered communication. Expect responses that assume you know your way around model architectures and data pipelines.
Why physical location still matters in digital health
Even though most of our collaboration happens remotely, our Taiwan base serves as the coordination hub for regional partnerships across Asia-Pacific healthcare networks.
Some conversations genuinely work better face-to-face, particularly when discussing sensitive implementation details or regulatory nuances specific to Taiwan's healthcare framework.
If you're in the region and prefer in-person dialogue, that option exists — though most partners find that hybrid arrangements (initial meeting on-site, ongoing work remote) tend to be most practical.
Structure your initial outreach
Rather than a generic inquiry form, we've designed this to capture the context that actually helps us respond meaningfully. Skip anything that doesn't apply.
Alternative connection methods
Join an existing conversation thread
We occasionally host informal virtual sessions for healthcare professionals exploring similar implementation challenges. If your interest aligns with an upcoming discussion, we'll include you in that invitation.
Access our technical documentation first
If you're evaluating our platform from a technical architecture perspective, the documentation portal might answer your questions faster than waiting for email responses. Request access through the same contact channel.
Schedule a demonstration session
Sometimes seeing the system in operation clarifies whether it fits your use case better than written descriptions. We run these remotely, usually 45-60 minutes, focused on your specific diagnostic context.
What happens after you reach out
Response patterns vary based on inquiry type and current project load, but here's the typical sequence so you know what to expect rather than wondering if your message disappeared into a void.
Initial acknowledgment
Within 48 hours on business days, you'll receive confirmation that your inquiry reached the right people. This isn't automated — someone actually reads and routes it appropriately.
Substantive response
Depending on complexity, expect a meaningful reply within 5-7 business days. If your question requires internal consultation or technical review, we'll tell you that rather than leaving you guessing.
Conversation progression
Most partnerships evolve through several exchanges before anything formal happens. That's normal. We've found that rushing past the exploration phase usually creates problems later when implementation realities emerge.